We believe in affordable psychology services. As such, our Psychologist fee’s for a 50 minute one on one session are substantially less than the Australian Psychological Society’s recommended rate of $251. However, please note that Big Little Steps Psychology is not a bulk billing service, however some concessions may apply if health care cards can be produced at your first session. Other out-of-session services such as report writing will also incur a fee in line with the APS rates and this can be discussed with our friendly staff.

Payment methods

Payment for sessions is required at your appointment via our EFTPOS services. If you would prefer to pay via Paypal or Cash, please let us know prior to the session.

Medicare Rebates and Private Health Insurance

From November 2006 the federal government made provision for the public to access rebates for private psychological consultations. 
In order to use the Medicare rebate system you need to be referred by a GP. This is essential as the GP (not the psychologist) has the responsibility for linking you up with the Medicare system. Your GP will complete a Mental Health Care Plan which will be either sent to the identified psychologist or you will be given the plan to bring with you on your first visit.

If you have a valid mental health care plan and referral from your GP, you are entitled to a rebate that can be processed back into your savings or cheque account on the same day of service.

It may also be worth checking with your Private Health Insurance provider regarding what rebate they offer you for Psychological Services as this vary amongst insurance providers. Please note that you cannot use your private health insurance in conjunction with claiming a Medicare rebate. However you may use your Medicare rebates and then claim against your health insurance for any subsequent sessions.

Late Cancellations and Non Attendances

Please note that your appointment time has been set aside specifically for individual clients and one we prepare thoughtfully for each of these sessions. If you cancel a psychology sessions less than 24 hours prior to the session, a rate of 25% of an individual session fee will be charged. If you do not attend without notice or informing Big Little Steps Psychology, 50% of the full fee will be charged. If two sessions in a row are cancelled without any notification, no further sessions can be made. Please note that these fees are not subject to Medicare or private rebates.